Frequently Asked Questions

You can book a tour directly through our website by selecting the desired tour, date, and completing the booking form, or by contacting our customer service team for assistance.

Yes, we offer discounts for group bookings. The discount percentage depends on the size of the group. Please contact us for more information.

Absolutely! We offer customizable tour options. Please contact us with your preferences, and we will tailor a tour to meet your specific needs.

Please review our flexible Cancellation Policy for details on booking modifications and cancellations. Click here for full terms and conditions.

Meals are included in some of our tours. Please refer to the specific tour details for information on meal inclusions.

Our tour guides are fluent in multiple languages, including English, Arabic, and Turkish. Please specify your language preference when booking.

Yes, transportation is provided for all our tours. We offer pick-up and drop-off services from centrally located hotels.

We recommend bringing comfortable walking shoes, a camera, a hat, sunscreen, and a water bottle.

Many of our tours are child-friendly. Please check the specific tour descriptions or contact us for more information regarding age suitability.

Yes, we offer private tours. Please contact us for more details and to arrange a private tour.

Tour durations vary. Please refer to the specific tour descriptions for details on the duration of each tour.

The maximum group size varies depending on the tour. Please check the tour details or contact us for more information.

Some tours may have health or age restrictions. Please check the specific tour descriptions for any such restrictions.

In the case of cancellations due to bad weather, you will be offered a rescheduled tour or a full refund.

We accept various payment methods, including credit/debit cards and online payment platforms.

While travel insurance is not mandatory, we highly recommend having it for your safety and peace of mind.

We strive to make our tours as accessible as possible. Please contact us for specific accessibility information regarding each tour.

Yes, we can accommodate dietary restrictions. Please inform us of your dietary needs when booking your tour.

Many of our tours include free time, which can be used for shopping. Please refer to the specific tour itinerary for details.

You can contact our customer service team via email, phone, or through our website's contact form. We are here to help with any questions or concerns you may have.